Returns & Exchanges

At PRO EDU, we stand behind the quality of our professional resources and offer a 30-day satisfaction guarantee on all purchases. If you are not completely satisfied with your order, we are here to help with a straightforward return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) within 30 days of purchase.

• 2.
  Prepare the Item

  Ensure the product is in its original packaging; for digital products, ensure you have deactivated any associated licenses as per the return instructions provided.

• 3.
  Ship the Product

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location to send the items back to our processing center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund back to the original payment method within 5-7 business days.